About us

Connected solutions. Proven outcomes.

We are dedicated to delivering innovative software that aligns with the values of VCS services, partner organisations and the NHS, driving positive change across health and care.

Guiding principles

Our Guiding Principles

Everything we do at MYMUP is built around five guiding principles that shape the way we develop our software, deliver support and work with our customers.

Security First

Protecting the confidentiality, integrity and availability of your information is fundamental to everything we do. Security is considered at every stage of software development, platform management and customer support.

Partnership Working

We believe the best software is developed alongside the organisations who use it every day. We actively listen to customer feedback and use it to shape future improvements.

Innovation Through Continuous Improvement

MYMUP is continually evolving. Regular updates, new functionality and ongoing investment ensure that the platform continues to meet the changing needs of our customers and the wider health and care sector.

Transparency

We communicate openly, honestly and professionally. Whether responding to support requests, planning maintenance or introducing new features, we aim to keep customers informed every step of the way.

People Before Technology

Technology should remove barriers, not create them. Every enhancement we make is designed to reduce administration, improve efficiency and allow organisations to focus on delivering outstanding services.

Our Vision

To provide connected transformational solutions, promoting proven outcomes through digital.

We support people to feel empowered in their wellbeing journeys and form good relationships with their health, care and social management through a person-centred platform.

Our Mission

Empower communities and workforces through digital inclusion.

To provide expertise and tools that enable the sector to evidence and maximise its impact on those it serves, ensuring good health and wellbeing for all.

Team values

The people behind MYMUP.

Capable

We are driven by a fantastic team of experts who strive for excellence.

Supportive

Approachable, friendly and collaborative, a gold standard service.

Person-Centred

Flexible in approach while keeping people at the core of everything we do.

Motivated Minds

Skilled professionals translating ideas into captivating digital experiences.

Our Aim

To link the VCS sector with NHS and Social Care teams, ensuring full interoperability, integration and a transparent view of the person's journey across all care environments.

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