Case Management & Outcomes Reporting Software for UK Health, Care and Community Services
Less Admin. Better Outcomes. More Time Supporting People.
MYMUP brings client records, referrals, care pathways and outcomes reporting together in one secure, easy-to-use platform.
Built for charities, CICs, VCSE organisations, NHS and community healthcare providers, MYMUP helps teams reduce administration, demonstrate their impact and focus more time on supporting people.
See how MYMUP could support your organisation's services, reporting and referral workflows.
One platform for your services, teams and reporting.
Bring client information, referrals and outcomes together across your services. Give frontline teams a joined-up view of each person's journey and help managers communicate performance to funders and commissioners.
Less administration. Clearer referrals. Stronger reporting.
Practical tools for delivering services and demonstrating their impact.
Reduce Administrative Work
Capture information once, minimise duplication and simplify daily record keeping.
Manage Referrals and Pathways
Keep referrals, waiting lists, service activity and client journeys organised.
Demonstrate Service Impact
Use outcomes reporting and dashboards to communicate performance to funders and commissioners.
Support Frontline Teams
Provide practical workflows and accessible tools for staff delivering services.
Support NHS Reporting Requirements
Support MHSDS submissions and SNOMED CT-coded activity where NHS reporting is required.
Make service activity and outcomes easier to report.
Use localised dashboards and reports to understand service activity and communicate outcomes across your organisation. Where required, support NHS reporting with MHSDS submissions and SNOMED CT coding.
- Capture data once, flow it everywhere
- Standardised SNOMED codes for MHSDS submissions
- Real-time updates regardless of location
- Triage clients onto the correct pathway
What users love about our platform
Online referral form, fuzzy-match search, and an effortless way to capture client information, watch a short walkthrough of the features that make MYMUP different.
The practical tools behind better service delivery.
Bring client records, referrals, outcome tools and reporting together. Support day-to-day service delivery and, where required, NHS data submissions.
Reduce Administrative Work
- Single, secure client record across multiple services (hub & spoke)
- Full audit trail of activity and outcomes
Removes duplication, reduces admin time, and gives staff a complete, joined-up view of each client's journey.
Demonstrate Service Impact
- Service-level, organisation-wide and commissioner reporting
- Date-range and service-type filtering
- Exportable reports
- Built-in validated outcome tools and impact measurement
- Personalised, nationally accredited assessments
- Initial, follow-up and review comparisons with automatic score-change calculations
Evidence performance instantly, reduce reporting burden, and respond confidently to audits or funding requirements.
Support Frontline Teams
- Clean, intuitive interface, minimal training required
- Built in collaboration with VCSE organisations and frontline staff
- Full onboarding training and live support team
High adoption rates, less resistance to digital systems, and faster onboarding, including new fuzzy-match search.
Manage Referrals and Pathways
- Supports concurrent and historic referrals
- Automated online referrals and guided self-help resources
- Referral-specific statuses and waiting times
Keep referral journeys and waiting lists organised, reduce administration and improve data quality.
Support NHS Reporting Requirements
- MHSDS submissions and IDB-ready exports
- SNOMED CT and coded clinical entry terminologies
- UK-hosted secure infrastructure with role-based access
- DTAC, DCB0129, DCB0160 and DSPT compliant
Protects sensitive client data and gives assurance to organisations, commissioners and service users.
Explore client records, referral workflows and reporting in a demonstration tailored to your organisation.
Book Your Personalised DemoBuilt for the realities of frontline care.
Multi-service & referral tracking
- Clients open to multiple services simultaneously
Accurate waiting list data and cleaner reporting without disrupting active support.
Secure notes & session logging
- Structured session notes and chronological activity timelines
- Supports 1-to-1 and group delivery models with copy-contact tools
Improves continuity of care and ensures defensible record-keeping.
Workforce & compliance oversight
- Staff activity tracking and change-log recording
- Clear accountability and governance
Strengthens safeguarding, quality assurance and operational oversight.
What makes MYMUP different
- Built specifically for wellbeing, VCSE and commissioned services
- Human-centred design, not a generic CRM retrofitted for care
- Balances outcomes with real-world delivery
- Developed alongside providers and commissioners
- Evolves based on service-led feedback, not just tech priorities
- Flows directly to NHS data sets
Commercial & strategic benefits
- Reduces administrative overhead
- Improves data quality and consistency
- Strengthens funding bids and contract renewals
- Supports service growth without increasing reporting burden
- Demonstrates impact in a way people actually understand
Real impact, in their words.
Hear from the people using MYMUP every day.
"There are so many time-saving features included in the platform. It makes it really easy for us to record our information quickly, leaving more time with our clients."
"The system allows us to see what's happening across all of our services and helps us prove the impact of the work we do."
"It's so easy to use even if you're not using it on a daily basis, it has saved me at least four hours a week in admin time alone!"
See how MYMUP could support the way your team delivers services.
Book Your Personalised Demo
Explore how MYMUP could work for your organisation.
Discuss your services, referral workflows and reporting needs with our team.
Book Your Personalised Demo