Outcomes reporting & pathway management for VCSE, NHS and community health services.
MYMUP connects VCSE, NHS and community healthcare with one integrated platform, capture client data once, evidence outcomes through validated assessments, manage waiting lists and pathways, and submit monthly to the NHS Mental Health Services Data Set with SNOMED CT.
Some of our partner organisations
A digitally inclusive world for the community sector and beyond.
We believe in person-centred care, and we build digital solutions to suit the needs and requirements of individual organisations or service provision. We empower third-sector workforces to deliver high-quality services and promote self-care to clients, providing the tools and data insights needed to demonstrate impact and prove outcomes.
Built for the way care really works
Powerful tools, simple workflows, designed with the people who use them every day.
Designed in collaboration
Built hand-in-hand with health & care providers, professionals and clients.
Powerful Client Patient Record
An easy-to-use CPR that serves the community sector and beyond.
Record, report, flow data
Capture data once and flow it locally, regionally and to NHS England.
Accredited assessments
Personalised, nationally accredited assessments built into the platform.
Clinically safe & secure
DCB0129 compliant, Cyber Essentials certified and DTAC ready with 2FA as standard.
Localised dashboards
Showcase proven outcomes through tailored reports and insights.
Showcase the outcomes of your service.
We use the data entered to create localised dashboards and reports that prove the impact of care provision. Demonstrate the quality of your services across boundaries, from VCS to Social Care to NHS England.
- Capture data once, flow it everywhere
- Standardised SNOMED codes for MHSDS submissions
- Real-time updates regardless of location
- Triage clients onto the correct pathway
What users love about our platform
Online referral form, fuzzy-match search, and an effortless way to capture client information, watch a short walkthrough of the features that make MYMUP different.
Video coming soon
See MYMUP in action, a short visual walkthrough of the features and benefits.
Everything you need, in one place.
A case management system that keeps everything in one client record. Full reporting capabilities that are easy to use and feed directly into NHS data sets. Online referrals, digital workbooks and a full support team, all included.
Electronic Client Record Management
- Single, secure client record across multiple services (hub & spoke)
- Supports concurrent and historic referrals
- Full audit trail of activity and outcomes
Removes duplication, reduces admin time, and gives staff a complete, joined-up view of each client's journey.
Real-time Reporting & Dashboards
- Service-level, organisation-wide and commissioner reporting
- Date-range and service-type filtering
- Exportable reports
Evidence performance instantly, reduce reporting burden, and respond confidently to audits or funding requirements.
Ease of use & full support
- Clean, intuitive interface, minimal training required
- Built in collaboration with VCSE organisations and frontline staff
- Full onboarding training and live support team
High adoption rates, less resistance to digital systems, and faster onboarding, including new fuzzy-match search.
Digital transformation tools
- Built-in validated outcome tools and impact measurement
- Initial, follow-up and review comparisons with automatic score-change calculations
- Automated online referrals and guided self-help resources
Makes impact visible and measurable, ideal for commissioners and funders. Reduces admin and improves data quality.
MHSDS reporting & compliance
- MHSDS submissions and IDB-ready exports
- SNOMED CT and coded clinical entry terminologies
- UK-hosted secure infrastructure with role-based access
- DTAC, DCB0129, DCB0160 and DSPT compliant
Protects sensitive client data and gives assurance to organisations, commissioners and service users.
Built for the realities of frontline care.
Multi-service & referral tracking
- Clients open to multiple services simultaneously
- Referral-specific statuses and waiting times
Accurate waiting list data and cleaner reporting without disrupting active support.
Secure notes & session logging
- Structured session notes and chronological activity timelines
- Supports 1-to-1 and group delivery models with copy-contact tools
Improves continuity of care and ensures defensible record-keeping.
Workforce & compliance oversight
- Staff activity tracking and change-log recording
- Clear accountability and governance
Strengthens safeguarding, quality assurance and operational oversight.
What makes MYMUP different
- Built specifically for wellbeing, VCSE and commissioned services
- Human-centred design, not a generic CRM retrofitted for care
- Balances outcomes with real-world delivery
- Developed alongside providers and commissioners
- Evolves based on service-led feedback, not just tech priorities
- Flows directly to NHS data sets
Commercial & strategic benefits
- Reduces administrative overhead
- Improves data quality and consistency
- Strengthens funding bids and contract renewals
- Supports service growth without increasing reporting burden
- Demonstrates impact in a way people actually understand
Real impact, in their words.
Hear from the people using MYMUP every day.
"There are so many time-saving features included in the platform. It makes it really easy for us to record our information quickly, leaving more time with our clients."
"The system allows us to see what's happening across all of our services and helps us prove the impact of the work we do."
"It's so easy to use even if you're not using it on a daily basis, it has saved me at least four hours a week in admin time alone!"
Together, we shape, build and deliver services digitally.
Let's talk about how MYMUP Digital can support your service.
Get in touch